PickUp Patrol Information

Welcome to PickUp Patrol
 

At Providence Elementary we use a system that helps parents make dismissal changes for their child(ren) efficiently and conveniently. It is called PickUp Patrol.

PickUp Patrol is a cloud-based web application that automates the after-school dismissal process by combining powerful tools for school offices and a convenient mobile "app" for parents. It eliminates the need for parents to write notes or make phone calls to change their children’s after-school plans which increases office productivity, decreases classroom interruptions, and assists with the accuracy of end-of-day student safety.

To make a dismissal change you will simply log in, select a date, choose your child’s name and a dismissal option, then click on submit and that’s it! You can make plan changes at your convenience, and submit them days, weeks, or even months in advance. And, for added security, you’ll receive a confirmation email each time a change is made.

REPORT A DISMISSAL CHANGE

How do we join PickUp Patrol?

Families will receive a “Welcome to Pickup Patrol” email with login instructions that will allow for easier, safer dismissals! Once logged in, create your child(ren)'s dismissal plan(s) for the remainder of the year. Please watch this video PUP How it Works video or use this tool PUP from Parents POV to familiarize yourself with the program.

If your Registration link has expired, please contact Beth Donohue  (@email) or Gina Shelton (@email) for a new link.

How does PickUp Patrol work?

Parents use PickUp Patrol from their smartphone or computer.

To make a dismissal change:

  1. Login
  2. Select a date
  3. Choose your child and Dismissal Option
  4. Hit submit and that’s it!

You can make plan changes at your convenience, and submit them days, weeks, or even months in advance. For added security, you’ll receive a confirmation email each time a change is made.

Dismissal Changes

Changes can be entered from a smartphone or computer days, weeks, or months in advance, and at any time up until 2:00pm on the day of the change.  

After 2:00pm, changes will not be accepted except in the case of an emergency. The end of the school day is a busy time. To ensure the safety of all students, please plan accordingly and limit these exceptions to emergencies ONLY.

FAQs

What is the link for parents to use?​​​​​​​

How do I get to the Login Page?

  • Initially, you will click on the link in the Welcome Email you received.
    • After that, there are three other ways:
      • Click on the PickUp Patrol link on your website.
      • On the PickUp Patrol website (www.pickuppatrol.net) there is a blue PARENT LOGIN button at the top right-hand corner of the home page.
      • You can also go directly to the application itself: https://app.pickuppatrol.net.  

My Registration Link has expired. What do I do?

  • Since the links expire in 24 hours for security reasons, ask your school to send you another welcome email. 

I did not receive a welcome email and I know the school has sent them out.

  • Check your junk or spam folder.
  • If the email can't be found in your junk or spam folder, check with your child's school secretary to verify that your email address is correct in PickupPatrol 

I downloaded the App, but I can't log in.

  • You first need to register using the link you received in the Welcome Email. Then, you will be able to login to the App.

What if my student has a different dismissal plan every day? (For example, Bus #2 on Monday, Pottery Club on Tuesday, and Walker on Wednesday)

  • You can enter a different default plan for every day of the week! 

Is this an app?

  • PickUp Patrol is a website that is designed to look like a mobile app. The company is able to make updates more efficiently than with an app. You can add it to your phone's home screen as an icon by following these directions: How to add PickUp Patrol to your home screen

Tips

  • Having trouble remembering to make that PickUp change by 2:00 pm?
    • Set your phone alarm as a reminder.
  • Having trouble entering a 'Note'?
    • Be sure you are NOT clicking on the word 'Note'. Click below the word and a field will appear. 
  • Not sure your changes have been saved?
    • If you have received an email, your changes have been saved.